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Tugas Housekeeping

Daftar task cleaning per kamar dengan tracking status, assigned-to, durasi, dan SLA deadline (untuk back-to-back booking).

Path menu: Housekeeping → Tugas Housekeeping (/housekeeping/tasks)

Tipe Task

TipeTriggerUse Case
checkout_cleanAuto saat tamu check-outCleaning utama setelah tamu pergi
stay_cleanManual / scheduledDaily housekeeping untuk tamu yang masih stay (turn-down service)
deep_cleanManual / scheduled (mis. weekly)Full deep cleaning (ganti linen, scrub kamar mandi total)
inspectionManual oleh supervisorFinal check sebelum kamar dijual lagi

Status Task

StatusDeskripsi
pendingBelum dimulai
in_progressSedang dikerjakan
completedSelesai cleaning, siap inspeksi
inspectedLulus inspeksi supervisor — kamar siap dijual (auto-set room status → available)

Tabel Tasks

Kolom:

  • Kamar — nomor + tipe
  • Tipe Tugas — checkout_clean / stay_clean / dll
  • Prioritas — low/normal/high/urgent (badge berwarna)
  • Status — pending/in_progress/completed/inspected
  • Ditugaskan — nama housekeeper
  • SLA Deadline — kalau ada (lihat section bawah)
  • Dibuat & Selesai — timestamps

SLA Deadline (Day-Use)

Saat ada back-to-back booking (overnight checkout pagi + day-use check-in siang same room), sistem auto-set expected_completion_at di task.

Color coding kolom SLA Deadline:

  • 🔴 OVERDUE — deadline lewat
  • 🟡 URGENT — sisa <30 menit
  • 🔵 Normal — masih cukup waktu

Lihat Day-Use Hotel — Housekeeping SLA.

Aksi

Tombol per Task

  • Mulai (pending → in_progress) — mark started
  • Selesai (in_progress → completed) — mark cleaning selesai
  • Inspeksi (completed → inspected) — supervisor approve

Right-click Menu

  • Detail — lihat info lengkap
  • Edit — ubah assigned-to, priority, notes
  • Reassign — pindah ke housekeeper lain
  • Cancel — batalkan (perlu reason, mis. salah create)

Filter

  • Status — pending/in_progress/completed/inspected
  • Tipe Tugas — checkout_clean/stay_clean/dll
  • Prioritas — high/urgent only
  • Assigned To — filter per housekeeper
  • Tanggal Dibuat — range

Tips

  • Auto-Create: task checkout_clean otomatis dibuat saat tamu check-out, tidak perlu input manual
  • Bulk Assign: untuk shift baru, supervisor bisa assign batch tasks ke housekeeper hari itu
  • Priority bumping — sistem auto-bump priority ke high kalau back-to-back detected
  • Untuk performance tracking per housekeeper, pakai Housekeeping Performance Report

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